How the NBN will impact your business communication systems

The National Broadband Network (NBN) is currently rolling out Australia wide. This is an important project that brings many benefits to business communications and will ensure that the country is ready for the digital landscape of the 21st century.

The NBN network is replacing the old copper wire network with a faster, more reliable broadband experience. As part of the transition, some services that rely on phone lines will be affected.

How does this impact your business?

Your business will have access to fast and reliable broadband allowing to benefit from:

  • The full potential of cloud-based services.
  • Brings video conferencing to life. So, you will meet with customers, colleagues and suppliers, regardless of location, face to face without leaving your desk, saves time and increases productivity.
  • The ability to display the best visual graphics, therefore optimising the online customer experience.
  • Scalability is quick and easy; multiple connections are readily available and internet speeds can be increased.
  • Customers, suppliers, staff and data can all be accessed on any connected device from many locations, using unified communications services.
  • The NBN allows customers to browse websites faster and use website chats more efficiently, making online purchases smoother.
  • The NBN is less disposed to being affected by weather conditions, thus making it a more reliable service that keeps your business performing 24/7.

In conclusion, faster internet access increases productivity in the workplace and in remote locations.

What you should check about your new NBN network?

During outages, services such as your landline that used to function without power will no longer function on the NBN network. However, your business devices will remain connected via the mobile phone network.

In addition to the internet and phones, the following services will be affected:

  • Alarm systems (security alarms or fire alarms)
  • Medical alerts
  • Emergency lift services
  • ATM and EFTPOS machines
  • Fax and PBX

So that you avoid any downtimes you should check with your service provider if all your equipment is NBN compatible. If yes, you will be able to switch them when the NBN network arrives. If no, then you will need to arrange the replacement equipment. Choosing a managed IT provider will reduce the chance of downtime and disruption. Working with a team of experts will also consider taking a look at other VoIP providers. They will assess your situation and determinate which one is the best for your business.

By moving over to the NBN, you are giving your business the chance to access faster internet. In this digitalisation of the nation, a stronger online presence is important for business success. Many customers today spend time online researching different companies prior to making a purchase. With so many options to choose from, customers are visiting numerous websites to find a solution that meets their requirements.

Contact Xenex Systems Managed IT team

It’s critical that your business starts getting ready for the NBN, even if it’s not connected yet. We can help you easily transition your business phone system to the NBN and offer future-proof solutions that you can set up today, so you’re prepared for tomorrow. If you’re already using NBN, Xenex Systems can help you upgrade your current technology to put you ahead of the game. Contact us today!

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