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3CX Phone SystemsCommunication Systems

Make reliable, inexpensive calls from anywhere

3CX is a robust, software-based communications system based on the SIP standard.

Do you have physical hardware such as a supported IP phone? Or would you prefer the flexibility of the web, desktop or mobile versions? 3CX can be tailored for your business and the way your team needs to communicate – with each other, and your clients.

3CX might be your first step into the Cloud, or it could be part of a broader infrastructure plan. We can deploy 3CX on Windows, Linus, in the Cloud or host with 3CX directly. You might even wish to combine with an existing on-premise local server for added resilience.

Xenex Systems consistently surprises its customers with the cost savings thar are possible by deploying a 3CX system. Plus, the flexibility that is possible makes it a favourite for our SMB and growing clients.

Deploying 3CX in your business can be simple under the guidance of a professional partner like Xenex Systems. We’ll handle the whole journey from auditing your existing systems and processes, to designing the perfect solution and rolling it out in your business. We’ll even train your staff to use it and offer ongoing tech support to your team if it’s required.

There are also some ways that you can prepare for the transition to make it even smoother. This includes:

  • Considering the limitations of your existing system and what you wish it could do,
  • Ensuring your team are aware of the change and can provide input if they’re using your phone system a lot,
  • Consider the devices your team may be using, will anyone need additional hardware. Perhaps if they don’t have a company smartphone?
  • Xenex systems can guide you through this process and we’ve written more about these considerations here.

What are some benefits of 3CX?

  • Cost savings

    VoIP phone system 3CX is typically much more affordable than your traditional landline phone system. This includes both the calls themselves as well as all the equipment required to make them. With 3CX, you use the internet rather than "old school" phone lines, which eliminates a lot of the expense for your business. Plus, you only pay for the calls you need.

  • Flexibility

    You might be looking for a way to use your landline on the run because you're often on the road, or it could be to facilitate working from multiple sites (including homes). 3CX offers the flexibility to set up a system that works for your unique business. You can choose from a variety of features, such as call recording, call forwarding, and voicemail. You can also use 3CX with a variety of devices including smartphones, IP phones, and the mobile phones that your team probably already have.

  • Scalability

    Whether you have one line or 100, 3CX can be scaled to suit your requirements. It's simple to add or remove users on the spot. 3CX customers can easily manage this process themselves, but most elect to combine with a Xenex Systems support service for ultimate simplicity.

  • Features

    VoIP phone systems offer a wide range of features that support not just your phone calls, but also your broader business operations. Rather than simple call forwarding and voicemail, you can integrate with CRMs, chat and video conference between users, retrieve call reports and more.

  • Mobility

    Got the net? Got a phone system! 3CX means being available wherever there's internet. Stay connected with your colleagues or customers and remain professional by using your extension, even when you're away from your desk.

  • Security

    3CX offers superior security over traditional landline phone systems - this is due to the encryption used when making calls. Perfect for confidential conversations where personal information is shared in businesses like medical centres and law firms.

  • Ease of use

    3CX is exceptionally user friendly. With Android and iOS versions available, any user can intuitively make or receive calls with their existing handset.

  • Support

    Xenex Systems can assist you in planning, implementing and supporting your 3CX communications system. Our support desk always has been and always will be local, so you know there’s someone familiar to speak to if you ever have concerns.

  • Peace of mind

    Phones are critical to your day to day operations. Coupling an internationally renowned system like 3CX with a local Managed IT specialist like Xenex Systems, you can focus on your core business rather than fussing over phones.

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