Simplify your IT environment and forget about tech issues once and for all by making Xenex Systems your managed IT partner.
If you don’t have the resources to hire a full-time in-house technician, or need a little top up to your existing team’s skill set, a managed service is the answer. As a fully scalable solution, we can be responsible for all of your IT setup or just part of it.
What’s included in a Managed IT service?
In a Managed contract, we handle everything from implementation to management to upgrades with saving cost and time top-of-mind. Almost every service we offer is available as part of a Managed Service. That could include:
- IT support and 24/7 local Help Desk access
- Cybersecurity and business continuity
- Backup management
- Infrastructure maintenance
- Data recovery
- Hardware and software supply
- Cloud hosting
- Phone systems
- Mobile device integration
- 24/7 Monitoring and proactive maintenance
- Internet & NBN connection
But you won’t be in the dark about it – we track our data ruthlessly, which means we can deliver regular comprehensive metrics and reports to our clients. This means you can understand your IT situation in plain English.
We are also a Telstra Business Accredited Partner and a Telstra Enterprise Partner (TPSA). If you are already working with Telstra, we can align with your Telstra account team and act as a single point of contact between your business and Telstra. Wouldn’t you love to have one less person to deal with?