VoIP Phone Systems

 Revolutionise your communication with VoIP.

What is VoIP?
Xenex supplies world-class Voice over Internet Protocol (VoIP) phone platforms to businesses and industries striving to replace traditional phone systems.

While traditional phone systems rely on physical phone lines, VoIP allows you to use voice, video and chat over the Internet instead. Because it uses the Internet, VoIP can extend beyond standard desk phones to smartphones, tablets and laptops. In this way, a VoIP phone platform does much more than help people talk to each other – it gives businesses voice, text, video and contact management in one simple user interface. Many VoIP systems facilitate integration between your IT environment and phone system, whether it’s onsite or cloud-based. Names, extensions, and numbers can all be seamlessly integrated.

VoIP Phone Systems 1

How do I get started with VoIP?
VoIP is a technology, and to be able to use it, you need a certain product. VoIP isn’t compatible with traditional telephones – it would be like trying to FaceTime on a Nokia 1011! All VoIP products have different features. For example, some may offer mobile phone integration and others may not. Your VoIP hardware will be determined by what you need – so you only pay for what you’ll use.

Xenex works with a range of product suppliers to help you customise the right VoIP solution for you. From a simple 3CX set-up to a modular, enterprise-grade Cisco BroadWorks platform, Xenex can design a VoIP solution, supply the hardware required, then install and commission a VoIP system for you.

What are some of the benefits of VoIP?

Easy management of IP phones & softphones

Each user can manage their own features, such as call forwarding and voicemail. Calls can be operated entirely from the desktop or mobile devices with optional hardware including iOS, Android, Windows, and Mac.

Lower communication costs

Moving to the cloud reduces capital expenditure as well as lowering ongoing call costs. You can experience 99.99% uptime by using VoIP on an enterprise cloud solution.

Carrier-grade reliability

We use enterprise-level servers to give our clients the best-in-class in terms of call quality. These servers are supported by excellent infrastructure – well-tested, reliable, and redundant.

Mobile phone app enables softphone

We can add VoIP software to your smartphones or computers and allow access to all staff phone extensions across handsets and mobile devices. That way, all members of the team will be readily contactable.

Latest tech – no extra cost

When you purchase an onsite phone system, it includes the cost of updating the technology. We’ll also set up automatic updates, so you never need to worry about it again.

Unified communications

3CX facilitates integration between your IT environment and phone system, whether it’s onsite or cloud-based. Names, extensions, and numbers can all be seamlessly integrated.

Migrating to the cloud

VoIP is an important part of migrating to the cloud. You can still retain your business phone numbers by porting them across to the VoIP platform - the transition will be seamless.

Active directory integration

We’ll integrate your Windows Active Directory domain into the VoIP platform so your team can access directory information from the cloud phone system.

CRM integration

Some VoIP products like 3CX can integrate with several CRM and ERP systems, including MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Google Contacts, Freshdesk, Datev, Zendesk, Nutshell, Exact Online, vtiger, EBP, Bitrix24, ConnectWise, and Act.

Want to find out more about our telephony options?

Chat with a Xenex consultant at one of our free system audits!

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We Would Love to Hear Your Questions

Send us a message about our services now and we’ll be back with you very soon.

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