Technology is becoming increasingly embedded in the way small to medium-sized enterprises operate, prompting the need for IT specialists to oversee an organisation’s technology and computer-based information systems. Oftentimes, an in-house technician will take on this responsibility, however, there are times when a business may not have the resources for such a role. This is where a Managed IT service can be helpful, bringing with it a number of advantages.
What is Managed IT?
Managed IT refers to data systems and IT infrastructure that is outsourced to a third party to expertly manage. Managed IT service providers simplify an IT environment by providing reliable and professional support for day-to-day IT issues, computer maintenance, security, data storage, backup and recovery, and more.
When you engage a Managed IT provider, the services outlined in the contract will be suited to your budget and the unique requirements of your business. A monthly fee that includes a clear breakdown of your contract inclusions will prevent any hidden costs from arising. Outsourcing your IT support means that expenses related to upgrades, software licensing renewals, cybersecurity and malicious activity can be spread across your entire business. It further means not employing an in-house technician and wearing the associated costs. Managed IT is also scalable so as your business changes, your IT support can be adjusted accordingly.
Access to Expert Knowledge
Outsourcing your IT gives your business access to a team of experts who each contribute their own experiences and specialist knowledge. Managed IT providers offer expert methodologies and structured processes to address any problem efficiently and will work quickly to install or upgrade an existing system. In addition, they will proactively look for issues and fix them before you know about them. Outsourcing your IT means handing over responsibility for minor IT concerns and freeing up your team to focus on core tasks that will add value to your business.
Access to state-of-the-art technology
Outsourcing your IT can give your business a competitive edge. Managed IT providers follow industry trends and have access to the latest advancements in technology. Providers can swiftly and efficiently implement the best resources and ensure peace of mind that your data is protected and compliant at all times.
Tailored IT solutions
Using a Managed IT provider means that your IT solutions can be tailored to suit the specific needs of your business and could include hardware and software supply, phone system setup, data management, and more.
A Managed IT provider can support your business to streamline your IT systems and processes and aid in making your business more efficient and productive. Outsourcing your IT to professionals reduces downtime and means that an issue can be handled at any time of the day and your business operations are never on hold. 24/7 monitoring means that an outage is detected in real-time and rectified quickly without the need to be onsite.
Choose Xenex for dependable Managed IT
At Xenex Systems, our Managed IT service handles everything from implementation to management and upgrades. We spend time with your business to gain an understanding of how you operate, allowing us to offer advice based on in-depth knowledge of both your systems and requirements.
A Xenex Managed IT Service is the equivalent of an in-house support team, with 24/7 Perth and Adelaide-based assistance and maintenance included in every partnership. We’re online when you’re online.
Read more about our Managed IT services here: Managed IT Services | Xenex Systems