Ensure your business is reliably connected with VoIP Phones in Perth.
If you’re looking into VoIP phone systems for your Perth business, you’ve come to the right place. Whether you’re keen to lower your costs and plan for the future, or you’re simply experiencing poor call quality and are looking for a change, Xenex Systems can help.
Why Businesses Are Making the Switch to VoIP Phone Systems?
We work with businesses across a range of industries in Perth, so we’re familiar with all the different reasons for switching to VoIP. Some are looking to transition from a traditional landline, some are expanding and looking for a solution that supports scalability, and some are looking for specific features or integrations.
It can be hard to know when to upgrade your phone system, but that’s when you can rely on an experienced partner to guide you through the process and understand your situation.
What Are VoIP Phones?
While traditional phone systems rely on physical phone lines, VoIP systems (sometimes called ‘IP systems’) allow you to use voice, video and chat over an internet connection instead. That’s actually why it’s called VoIP; it’s an acronym that stands for Voice over Internet Protocol. This helps VoIP to extend beyond standard desk phones to smartphones, tablets and laptops. In this way, a VoIP phone system does much more than help people talk to each other – it gives businesses voice, text, video and contact management, wrapped up in one simple user interface.
Many VoIP phone systems facilitate integration between your IT environment and phone system, whether it’s onsite or cloud-based. With easy incorporation of names, extensions, and numbers, VoIP phones and systems help keep business communication smooth across all platforms.
Xenex Systems supplies world-class VoIP phone solutions for businesses and industries looking to replace traditional phone systems across Perth.
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Getting Started with VoIP Phones and Systems
Like all technology, you need certain products to be able to roll VoIP phones out across your business. Systems like this aren’t compatible with traditional telephones. Imagine trying to install FaceTime on a Nokia 1011, it just doesn’t work.
All VoIP products have different features – some might offer mobile phone integration, while others won’t. The hardware that makes up the VoIP phone system for your business will be tailored to what you need, so you’ll only ever pay for what you’ll actually use.
We work with a range of product suppliers so that we can bring you a custom solution. We don’t just offer VoIP phones and systems for businesses, we offer VoIP phones and systems specific to your business.
From a simple 3CX set-up, to a modular, enterprise-grade Cisco BroadWorks platform, Xenex Systems can do it all. We’ll design your VoIP solution and supply the hardware you’ll need, before installing and commissioning the system for you and your business. We’ve even shared a rundown of our top tips to help you out as you start to roll VoIP phones out across your business.
The Benefits and Features of Upgrading to VoIP
Frequently Asked Questions About VoIP Phones for Business
There are no silly questions, and the questions that we do get asked are usually dependent on where businesses are in their VoIP journey. Take a look at some frequently asked questions (and their answers) below.
What is the best VoIP phone for a small business?
As frustrating as this answer might be to read, we can’t accurately give you one answer to this question. It can depend on quite a few things - your reasons for switching your business over to VoIP phones, your budget, hardware and software requirements, and more.One thing is for sure though, we’ll be able to work with you on a custom solution that gives you the integrations you need, hardware and software that is relevant to your business, and support that ensures an easy transition and set-up.Can I use VoIP phone systems without a provider?
While it’s possible to use VoIP phone systems without a provider, this can be risky when it comes to the reliability of your system. It can also limit the functionality you have, meaning it probably won’t do everything you want it to, or you won’t be making the most out of it.VoIP providers like us are pretty important to the process. We can replace traditional landlines that can be very costly, roll out internet-based systems (like VoIP phones) for your business, and unlock the benefits we mentioned above.What is the main disadvantage of using VoIP phones?
We love VoIP phones, and we believe that so many businesses across Perth could be taking advantage of the benefits. However, it’s also important that we talk about something that is absolutely necessary to ensure your VoIP system performs at its best, and that’s a stable, high-speed internet connection.This is something we can take a look at and chat through with you as we work through your solution, so that it never really becomes a disadvantage. This is because VoIP phones rolled out across a business with an unstable or slow internet connection can result in breakages in communication. This can be avoided with the right partner, set-up, and ongoing management of a VoIP system.Can a VoIP phone be used as a regular phone?
Technically, when you think about it, a VoIP phone can be used as a regular phone. The differences are in the infrastructure, not so much the final call.VoIP systems still ensure you can engage with people similarly to how you would over a traditional landline, but with way more functionality. To give you a very basic or stripped back understanding, a VoIP phone system uses your internet connection to make and receive calls, whereas a traditional landline uses analog copper phone lines.
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