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VoIP Phone SystemsCommunication Systems

Revolutionise your communication with VoIP Phone Systems

What is a VOIP Phone System?

Xenex Systems supplies world-class Voice over Internet Protocol (VoIP) phone platforms to businesses and industries striving to replace traditional phone systems.

While traditional phone systems rely on physical phone lines, VoIP phone systems allows you to use voice, video and chat over the Internet instead. Because it uses the Internet, VoIP can extend beyond standard desk phones to smartphones, tablets and laptops. In this way, a VoIP phone system does much more than help people talk to each other – it gives businesses voice, text, video and contact management in one simple user interface.

Many VoIP phone systems facilitate integration between your IT environment and phone system, whether it’s onsite or cloud-based. With easy incorporation of names, extensions, and numbers, your VOIP-based phone system ensures smooth operation across all platforms.

How do I get started with VoIP?

VoIP is a technology, and to be able to use it, you need a certain product. VoIP isn’t compatible with traditional telephones – it would be like trying to FaceTime on a Nokia 1011! All VoIP products have different features. For example, some may offer mobile phone integration and others may not. Your VoIP hardware will be determined by what you need – so you only pay for what you’ll use.

Xenex Systems works with a range of product suppliers to help you customise the right VoIP based phone system for you. From a simple 3CX set-up to a modular, enterprise-grade Cisco BroadWorks platform, Xenex Systems can design a VoIP solution, supply the hardware required, then install and commission a VoIP system for you.

For a rundown of our top tips for clients, check out our insights post on it here.

What are the benefits of VoIP Phone Systems?

  • Easy management of IP phones & softphones

    Each user can manage their own features, such as call forwarding and voicemail. Calls can be operated entirely from the desktop or mobile devices with optional hardware including iOS, Android, Windows, and Mac.

  • Lower communication costs

    Moving to the cloud reduces capital expenditure as well as lowering ongoing call costs. You can experience 99.99% uptime by using an online VoIP phone system on an enterprise cloud solution.

  • Carrier-grade reliability

    Our VOIP phone systems use enterprise-level servers to give our clients the best-in-class in terms of call quality. These servers are supported by excellent infrastructure – well-tested, reliable, with redundant.

  • Mobile phone app enables softphone

    We can add VoIP software to your smartphones or computers and allow access to all staff phone extensions across handsets and mobile devices. That way, all members of your team will be readily contactable.

  • Latest tech – no extra cost

    When you purchase an onsite phone system, it includes the cost of updating the technology. We’ll also set up automatic updates, so you never need to worry about it again.

  • Unified communications

    3CX facilitates integration between your IT environment and phone system, whether it’s onsite or cloud-based. Names, extensions, and numbers can all be seamlessly integrated.

  • Migrating to the cloud

    Transition to the cloud with ease while retaining your business phone numbers. Our VOIP phone systems make migrating effortless and secure.

  • Active directory integration

    We’ll integrate your Windows Active Directory domain into the VoIP platform so your team can access directory information from the cloud phone system.

  • CRM integration

    Some VoIP products like 3CX can integrate with several CRM and ERP systems, including MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Google Contacts, Freshdesk, Datev, Zendesk, Nutshell, Exact Online, vtiger, EBP, Bitrix24, ConnectWise, and Act.

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