3CX Phone SystemsCommunication Systems

What are some benefits of deploying 3CX with Xenex Systems?

• Cost savings

  3CX phone systems are typically a much more affordable option than your traditional landline phone system. This includes both the cost of calls themselves, as well as all the equipment required to make them. 3CX is a Voice over Internet Protocol (or VoIP) phone system, which uses the internet rather than ‘old school’ phone lines, eliminating a lot of the expense for your business. Plus, you only pay for what you need.

• Flexibility

  You might be looking for a way to use your landline on the run if you’re often travelling for work, or working remotely. 3CX phone systems offer the flexibility to deploy a set-up that is tailored to your business. You can choose to activate a variety of features, such as call recording, call forwarding, and voicemail, but 3CX can also be used across a range of devices (including smartphones, mobile phones, IP phones and desktop).

• Scalability

  Whether you have one line or 100, 3CX phone systems can be scaled to suit your requirements. It's simple to both add and remove users on the spot, which is easily managed without the support of a 3CX partner like Xenex Systems. However, most still elect to work with us for a reliable support service that delivers ultimate simplicity.

• Features & Integrations

  VoIP and 3CX communication systems offer a wide range of features that don’t just support your phone calls, but your broader business operations too. Rather than simple call forwarding and voicemail, you can integrate with CRMs, facilitate chat and video conference between users, retrieve call reports and more.

• Mobility

  If you’ve got a reliable internet connection, you’ve already got a head start. 3CX is available wherever there’s internet, and you can stay connected with your colleagues or clients while remaining professional, by using your extension even when you’re away from the desk.

• Security

  3CX phone systems offer superior security over traditional landline phone systems, as a result of the encryption used when making and taking calls. The secure nature of a 3CX phone system means it creates the perfect environment for confidential conversations, especially when personal information is shared (think organisations operating in the medical and legal industries, for example).

• Ease of use

  In tandem with the integration capabilities, flexibility and mobility of a 3CX phone system, it is also exceptionally user-friendly thanks to an intuitive interface. While we can assist with the technical aspects of deployment and support, it’s your team that will be using the system, so the ease of use is an important factor. With Android and iOS versions available, any user can make or receive calls with their existing handset.

• Support

  Xenex Systems can assist you in planning, implementing and supporting your VoIP and 3CX communications systems. Our support desk always has been and always will be local. With a local, Perth-based team, there’s always someone familiar to speak to if you ever have any concerns.

• Peace of mind

  Communication systems are critical in day-to-day business operations. Coupling an internationally renowned system like 3CX with a local managed IT specialist like Xenex Systems allows you to focus on your core business rather than fussing over phones.