A new or used vehicle dealership will juggle a monumental amount of tasks and information on a daily basis, so it’s no surprise that there are often several IT systems running simultaneously in the background. IT systems can be used for everything from fleet and spare parts management to accounting to scheduling customer appointments and vehicle services. IT systems are used to store, track and report on data – essentially they help your business function more efficiently.
Xenex Systems are the specialists in automotive IT services and with a wealth of industry experience behind us, we know how to create a better IT system for your business. We offer cutting-edge solutions that are better suited to your unique business requirements and will improve the system you already have in place.
Some of our key automotive services include:
- Onsite software training
- Private factory-to-dealer communications
- Manufacturer IT system integration
- Support for Dealership Management Systems (DMS), such as
- Pentana Solutions
- Titan DMS
- Tech-progressive consultation
- Cloud migration and hosting
- VoIP and telephony
- Internet and nbn™ facilitation plus private WAN connections
- Disaster and data recovery prevention planning.
When conducting an initial audit of your IT system, we assess physical infrastructure, current internet configuration and telephony, support requirements, and any threats or risks to your IT systems. Additionally, we look at your Dealership Management System (DMS) and other software, hardware and resources to offer us insight into how your dealership functions.
With this information in hand, we determine which solutions will be best for your business. We’ll recommend a range of tailored and secure technologies to help streamline your business, connect people and workflows, track and measure profitability, keep sensitive information safe and offer the highest quality customer service.
We will almost always include private factory-to-dealer communications, manufacturer IT system integration and support for your DMS as part of your plan. We can also implement some of our other key automotive services, should you choose to.
For almost a decade, we have partnered with a number of industry-leading names. In doing so, we have established ourselves as the trusted name in the Australian automotive industry thanks to our secure full-service IT management offering and years of experience.
A Xenex partnership begins with a free, no-obligation systems audit, with a no lock-in contract supplied upon partnership engagement. We even offer 24/7 technical assistance.
Get in touch today to schedule your free audit or read more about the importance of an automotive IT specialist in creating a better IT system Automotive Dealership Managed IT Provider – Xenex Systems.