Can Your Medical Practice Benefit from a 3CX Phone System?

Running a medical practice isn’t just about seeing patients and prescribing the right medication. It’s also about juggling calls, re-scheduling appointments and following up with patients.

If you’re still using a landline to manage your calls, it might be time to make the switch to a 3CX phone system, making your life (and your team’s) a whole lot easier! 

What is a 3CX Phone System?

A 3CX phone system is a cloud-based or on-premise VoIP (Voice over Internet Protocol) solution that replaces traditional landlines. Basically, it’s a phone system that uses the internet to handle calls and messages, meaning there are a lot more features and benefits compared to the traditional landline.

Benefits of a 3CX Phone System

1. Cut Your Phone Bills

Traditional phone systems will charge you for every little thing – the hardware of buying the phone, additional users, extra extensions, and long-distance and international calls. Since 3CX runs over the internet, you eliminate a lot of these costs!

2. Keep Patients Happy 

We all know how frustrating it is to wait on hold. With features like call routing, voicemail-to-email, and automated appointment reminders, 3CX can help to manage these patient calls. 

4. Syncs Up with Your Other Tech

A 3CX system syncs up nicely with the tools your practice is likely already using, CRMs, Electronic Medical Records, Microsoft 365, and Google Workspace. It also has built in telehealth platforms to allow you to provide remote consults. 

5. Enhanced Security

When it comes to security, a 3CX system is far superior to your traditional landline because of the encryption used when making calls. This makes it perfect for a medical centre where confidential conversations are happening every day. 

Instead of worrying about data breaches, you can focus on the more important things – like looking after patients!

6. Scales Up to Fit Your Needs

Whether you’re running a small clinic or a multi-location medical practice, a 3CX system can be easily scaled up. Instead of having to buy a bunch of new landlines, you can simply add or remove users on the spot. No more outgrowing your phone system just when things start getting busy!

So, Should You Make the Switch to a 3CX System?

A 3CX phone system is a great choice for any medical practice with over 25+ phone users. It’s cost-effective, easy to use, and makes life a whole lot easier for both your team and your patients. 

Deploying 3CX in your business can be simple under the guidance of a partner like our team at Xenex Systems. We’ll handle the whole journey from auditing your existing systems and processes, to designing the perfect solution, and even train your team! 

To get started, contact our friendly team today.