Managed IT services are information technology tasks or computer-based infrastructure that is outsourced by a business to a third party to manage. General or specific tasks are offloaded to an expert in order to cut costs, improve productivity, streamline IT management and free up internal teams to concentrate on critical operations, amongst a multitude of other benefits.
Tasks that are often engaged by Managed IT providers can include technical support for common IT issues, monitoring and maintenance of equipment, systems and servers, cybersecurity, data storage, backup, recovery, and more.
Managed IT services can benefit businesses that lack the time, skills, knowledge and financial resources to internally manage IT functions on their own. Outsourcing routine tech-related tasks takes advantage of others’ expertise while allowing your team to focus their efforts on other high-value initiatives. In addition, this reduces staff and training expenses as there is no requirement to hire an in-house technician. When using a Managed IT provider, your outsourced services will be tailored to suit your business’s unique requirements and budget, making costs more predictable.
A Managed IT provider is responsible for keeping your IT services operating at all times and will take steps to proactively monitor and maintain your systems as required. Outsourcing your IT guarantees the health and security of your computer-based information systems.
What a Managed IT service would look like with Xenex
Xenex Systems services feature everything a business could need – from unique and secure network design to VOIP integration and everything in between. In a Managed contract, our expert team handles everything from implementation to management and upgrades, with saving costs and time always top-of-mind. For consistency in our service coverage, we provide account management and technical assistance to our customers.
Almost every service we offer is available as part of a Managed Service. That could include:
- IT support and 24/7 Help Desk access
- Backup management
- Infrastructure maintenance
- Cybersecurity and business continuity
- Data recovery
- Hardware and software supply
- Cloud hosting
- Phone systems
- Mobile device integration
- 24/7 Monitoring and proactive maintenance
- Internet & NBN connection
If your business doesn’t have the resources or the time to hire a full-time in-house technician, a full service Managed IT contract from Xenex is the answer. Allow your business to work smarter by leaving your IT management to us.
Read more about our Managed IT services here: Managed IT Services | Xenex Systems