Manages IT Services for businesses in Perth and around WA

Under our dependable IT services package, we handle all aspects of implementing, managing and upgrading your IT systems. Firstly we will tailor a program for your organisation that will consider your people. Therefore we will consider the levels of access that they each require in your business. In short, we will efficiently manage your IT environment saving your business time and money. Start a free audit with us to identify where you are today and find out where technology can take you tomorrow.

How you can leverage Xenex Systems for your business

As our partner, we will manage your IT environment and control the associated costs.
We are a team of highly skilled and experienced technicians and engineers, all based locally in Perth. Our staff will spend time with your business and gain a clear understanding of how you operate so that we can provide reliable advice, and ensure a seamless transition to your new systems when you upgrade.
We provide both managed IT services, and Voice over Internet Protocol (VoIP) platforms. So, we can be a single point of contact for all your IT needs, saving your business time and money.
As your partner, we will proactively manage your IT environment and control the associated costs. Therefore, we will effectively integrate our help desk systems with your business processes to ensure all requests are tracked and actioned correctly and in a timely manner.
We ensure that all your devices integrate seamlessly, whilst also protecting your data and privacy. Your data is securely synchronised across multiple devices ensuring all of your data is consistently up to date.
Data Management includes everything from file-naming conventions through to policies and practices on creating metadata and secure storage of data. When managing your IT environment we’ll ensure that the data that supports your business is available, accurate, complete and secure.
Our remote monitoring and management software will monitor your network system 24 hours per day, 7 days per week. We are alerted when errors occur, or if a system is offline, which allows us to intervene immediately to resolve issues within your network and minimise any downtime. In many instances, we complete this before you even know that something is wrong.
Through our helpdesk service, we provide access to expert technical support. In other words which your team will have the support of IT engineers who have experience in and knowledge of your business. This remote support is available 24 hours per day, 7 days per week and 365 days/year. We also offer onsite support from Monday to Friday, between 7 am and 6 pm, as required.
Proactive maintenance is critical to ensure that your IT environment is kept healthy. The most important for us is to keep your operating environment stable and secure. Moreover, we are using monitoring and maintenance software. Therefore we will provide updates and testing on servers, backups and network infrastructure.
At Xenex Systems we provide access to accurate reporting and metrics to ensure you’re given service of the highest quality. We will identify potential gaps in your company’s approaches and create a foundation that drives high-quality data and, from this, more informed decision-making.

Jump On Board!

The onboarding process does not have to be difficult or complex.
Step 1
Contact us and tell us about your business processes and requirements.
Step 2
If we’re a match, we’ll come out to your business to provide a no-cost audit.
Step 3
Full network infrastructure drawings and mappings are provided to you.
Step 4
We’ll make you a project and upgrade path recommendation proposals.
Step 5
Fixed cost or non-fixed cost support agreement options tailored to suit your business.

Get your free audit today

Send us a message about our services and we’ll be back with you very soon.