A cloud-based PBX system comes with lots of advantages for your business. Let us take a look through some of them:
Advanced Calling Features
You don’t have to purchase backend equipment and telephone lines. All that you need is just a good internet connection and the local area network.
Lower initial cost
You have got all the features found in the advances phone systems like call transfer & parking, call recording, auto attendant/ IVR, instant call control, ring groups, call queuing, music on hold, call transfer, office hours, conference rooms, phone directory, intercom paging, busy lamps, call spy or call logging.
Great for remote workers
If you have the geographically diverse workforce, they can all be tied together with one phone systems. Customers won’t know if you’re talking from home or from the office or from anywhere in the world. Your employees can work from a home office, from anywhere in Australia or overseas (wherever suits you at the time). This means that they can travel or you can have remote teams. Perhaps you have key employees that move overseas. With a cloud-based PBX, they can still work for you with an IP phone and a VPN connection and no one will even notice the change in their location. The important thing is to have a good internet connection.
Scalability
As your business expands you don’t have to worry about changing the number of your users. This will be your PBX hosting company and will be done without the capital and equipment costs of on-site PBX.
Business Continuity
Safer in case of natural disaster, of any accidents at the office like fire, flooding or any reasons you can’t get to your office for an extended period of time. With a hosted PBX all your information can be quickly related to another location and your employees can work remotely from hosted calls through your IP phones until your office is functional again. Any hosted solutions can automatically forecast your cell phone when your office phone is disconnected.
Remote phone numbers
Your office is different than the market you work on. You can have phone numbers from almost any country in the world.
Fewer things to break
You don’t have to worry about providing maintenance repairs to the backend equipment as this will come in the responsibility of the phone system hosting company.
Easy moves
You can move your phone systems to another location, city or even country just by disconnecting and connecting to the new internet connection of the new location.
Automatic Upgrades
You don’t have to worry about updating to add features because the hosting company will take care of this without extra costs.
Do you want to find out which cloud phone system would be the right choice for your business and what it takes to migrate to a cloud PBX solution? Start a free assessment with Xenex System today.